Contact

Contact IPIGame Official Store

Have a question about a product, order, shipping, return, refund or warranty? Our customer support team is here to help.

Customer support

Email: sales@ipigame.net
Phone / WhatsApp: +852 6755 9870

We aim to respond within 1–2 business days. For faster assistance, please include your order number and a brief description of your question or issue.

We can help with

  • Order status and tracking
  • Product information and compatibility
  • Returns and refunds
  • Warranty claims
  • Damaged or incorrect orders
  • Product troubleshooting

Business enquiries

For partnership, wholesale, distribution or other business enquiries, email sales@ipigame.net.

Store operator

Legal business name: Borun Outbound Technology Company Limited
Trading name: IPIGame Official Store
Relationship to IPI: IPI brand-authorised Hong Kong branch and official store operator
Registered address: 6/F, Cheong Sun Tower, 116–118 Wing Lok Street, Sheung Wan, Hong Kong
Business Registration Number: 77839735-000-03-26-2

Thank you for choosing IPIGame Official Store.